Any plans to add an integration with HotJar?
Is there any discussion/plans to add an integration with HotJar?
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We currently do not have plans to add an integration with HotJar on our roadmap. Please see the following community post for a work around:
I haven't heard of any updates regarding the integration. I have informed our product team that we have users interested in this integration.
David – CEO of Hotjar here.
We're surprised to see this reply here given that we were told the Hotjar integration is on the roadmap pending some large projects you are working on.
We've been in touch with your teams in both Amsterdam and SF. I suggest you speak to Lucas Swartsenburg.
Thank you for jumping in here. I searched our internal ticketing system for a Hotjar integration for the web and did not find any tickets. This was the reason for my reply. I'll follow up with Lucas and follow up with him.
Thanks for reaching out and letting us know you are interested in the integration. We are very interested as well and it is one of the first things I want to work on as soon as some big initiatives have finished (exciting stuff to come soon!).
Because there is a dependency on some big projects I don't dare to give a timeline yet, but once we have a clearer timeline I will provide an update!
@marcvb apologies for the confusion and thanks for responding to customers here.
Replying here as this is high in Google search results for "optimizely hotjar integration":
"Hotjar is currently co-developing an integration with Optimizely, to allow for a seamless integration between the two platforms so you can benefit from both.
The first part of this integration, which works with Recordings in Optimizely X, has been released; in addition, you can use Optimizely and Hotjar together to start receiving additional user analytics and feedback aligned with your Optimizely experiments."
For further information on the integration, see here: https://docs.hotjar.com/v1.0/docs/using-hotjar-with-optimizely.