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Support for latest Chrome/Vista combo?
Mizzevie23 02-12-15
Support for latest Chrome/Vista combo?
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Does anyone know if Optimizely is supporting the latest version of chrome combined with Vista os? In testing we noticed that our link didn't work in the A/B test. Other browsers seemed fine.
Brian_Abad 02-12-15
Re: Support for latest Chrome/Vista combo?
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Thanks for your question!
How did you determine that Optimizely was not working within Vista OS?
More generally, you can check for a running Optimizely experiment following the steps outlined in our knowledge base article - here: https://learn.optimizely.com/hc/en-us/articles/201943813#audiences_goals.
You can also push the Optimizely log which returns information on how experiments are evaluated on a provided page. Enter optimizely.push('log') into your developer console to return that information.
Happy to discuss further what may be going on!
How did you determine that Optimizely was not working within Vista OS?
More generally, you can check for a running Optimizely experiment following the steps outlined in our knowledge base article - here: https://learn.optimizely.com/hc/en-us/articles/201943813#audiences_goals.
You can also push the Optimizely log which returns information on how experiments are evaluated on a provided page. Enter optimizely.push('log') into your developer console to return that information.
Happy to discuss further what may be going on!
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Brian Abad
Manager, Technical Support
Customer Success
Brian Abad
Manager, Technical Support
Customer Success