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Unable to Move Through Checkout from Experiment Page

BSemmar 01-29-15

Unable to Move Through Checkout from Experiment Page

Hey Everyone,

 

First time user posting for the first time. 

 

I've setup an experiment for an Ecommerce client of mine (they use Magento). I'm testing the layout of one of their Billing Details page in the checkout funnel, but when QA'ing the test in their Staging environment I'm getting a Notice: undefined message on the next page, but am unable to complete my order.

 

Does anybody know what's causing this and what I need to do to fix it? I've included a screenshot of the message I'm getting.

 

Inline image 1

 

Thanks!

 

Ben

Level 1

Re: Unable to Move Through Checkout from Experiment Page

Hello @BSemmar 

 

Could you please include the code that you are using in the variation? There are many different reasons that could be the reason for this error. I woudl first start by trimming the code down to something simple liek one line of jQuery or even just a console.log() statement so you can verify that the code is running. Then work your way through the code to find the error. Also, the image did not display as it is a link to gmail.

 

Thanks!

Optimizely