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None variant

Fess200 08-17-16

None variant

Hi.

I using optimizaly service together amplitude for several weeks. And i think result similar in documantation - 

https://help.optimizely.com/Integrate_Other_Platforms/Integrating_Optimizely_with_Amplitude_for_iOS_...

But i see very much users with none variant in my statistics amplitude

https://www.dropbox.com/s/cfsi9yefenzuclh/image1.png?dl=0

https://www.dropbox.com/s/lf50yr6nchymofk/image2.png?dl=0

If look variant "none" possible see users

https://www.dropbox.com/s/wmd741xcxwslnoz/image3.png?dl=0

who exist in variant "original"

why it happens?

image1.png
image2.png
image3.png
Level 1

DavidS 08-19-16
 

Re: None variant

Hi Fess200,

 

Thanks for reaching out to Optimizely Support!

If you are not using the Optimizely SDK 1.6.1, would you mind updating to the latest version? We recently fixed an issue where certain users would see (none) as the variant in Amplitude. 

 

Are you also calling the clearUserProperties method from the Amplitude SDK? This method erases the user properties, on which Optimizely relies to send the experiment data to Amplitude. 

 

Hope this helps!

 

Best,
David

 

Optimizely