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Can't load the experiment, no data available

pedrofilizzola 02-09-15

Can't load the experiment, no data available

Hi! 

We've been trying to run a test since last week, but on friday the experiment stooped loading. I had problems like this before, but after using the Optimizely extension I was able to edit it, but now it's gonna again. 

 

In addition to that, we have the experiment running but there's no data. 

Amanda 02-09-15
 

Re: Can't load the experiment, no data available

Hi there. Thanks for reaching out. There was a known issue affecting the results pages last week. It has since been resolved, but it may take awhile for all the data to catch back up & repopulate. I would recommend posting in the discussion linked below. Our product manager, Erika, is responding to any scenarios where data is still not showing up.

Here is the link: https://community.optimizely.com/t5/Using-Optimizely/Known-Issue-Results-not-updating-for-some-exper...
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