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Conversions on pageview goals aren't being recorded

dpav 08-24-15

Conversions on pageview goals aren't being recorded

I've set up a split test where half of our traffic (from an Adwords PPC ad) is going to a designated landing page which leads to a signup form and the other half are being sent to our website where a signup form can also be found.

 

Our Optimizely snippet has been added to all of our website pages (including thank you pages) as well as the landing page, the signup form it leads to and its thank you page.

 

I've set up pageview goals for the URLs of the thank you pages (with simple match).

 

The signup forms on the website and the landing page have registered conversions but these have not been recorded in Optimizely. What can I do to understand why this is happening?

Level 1

plac3bodk 08-25-15
 

Re: Conversions on pageview goals aren't being recorded

Hi dpav

Could you throw in some additional info such as the URL's of the pages and the pageview goals?

Which URL's are you tracking on and which matchtype are you using on these URL`s?

Henrik
dpav 08-25-15
 

Re: Conversions on pageview goals aren't being recorded

Hi Henrik,

I've sent the URLs to you directly.
Level 1