Date ranges not working in reports
When we try to segment the results for an active test by date range, it is not showing any results. The unique visitor count goes to 0 (as well as all the other goals). We had been doing this all week without any issues.
Is this a global problem or an issue with our account/experiment?
Hopefully Optimizely will confirm and fix the issue shortly!
do you have any news about this problem that is affecting the reports?
We are facing this situation since this morning and none Optimizely official statement was made.
Please feel free to follow this post to receive further updates: https://community.optimizely.com/t5/Using-Optimize
Manager, Technical Support
One clarification is that even if your experiment wasn't set to run on or after 1/29/2015, you still may be unable to use both custom date ranges and segment views of your results if your experiment was created on or after September 2014. We are working on fixing this. We will post updates to the post linked above as we have them.