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Editor doesn't load pages properly

ergin 07-22-16

Editor doesn't load pages properly

Hi Guys,

 

I've been running three campaigns and some reason one of them stopped uploading editor page. I've checked the snippet and it's on the header as well. I've upload the unsafe version of the page as well but no luck. 

 

Campaign name: Redirect PEP Campaign - New (1)

Target link; complyadvantage.com/pep-list

 

Is there any other solution?

 

Thanks

Ergin

 

2016_07_22_14_10_34_Edit_Redirect_PEP_Campaign_New_1_.png
Level 2

robertchan 07-22-16
 

Re: Editor doesn't load pages properly

Optimizely recommends adding the script after your meta tags so that might be throwing the snippet off (https://help.optimizely.com/Set_Up_Optimizely/Implement_the_Optimizely_snippet). Also try reloading once you click the safe shield off on your browser tab.
Robert Chan

Experimentation Hero
ergin 07-22-16
 

Re: Editor doesn't load pages properly

Hi Robert,

Optimizely snippet is on every page, we use Wordpress plugin. Do you have any other solution? Otherwise, I will create the campaign from scratch.

Thanks
Ergin
Level 2
robertchan 07-22-16
 

Re: Editor doesn't load pages properly

I wouldn't go so far as to recreate the campaign from scratch, but if nothing else works, I would submit a support ticket in with Optimizely.
Robert Chan

Experimentation Hero
ergin 07-22-16
 

Re: Editor doesn't load pages properly

I assume the experiment doesn't work properly then. I better pause it till we implement the code? 

Level 2
ergin 07-25-16
 

Re: Editor doesn't load pages properly

We've implemented the code underneath the head tag but still having the same problem.

Level 2