Rich-text Reply

Editor greyed out for variations

simonupnest 07-28-15
Accepted Solution

Editor greyed out for variations

Hi,

 

We have an A/B test where the user is being redirected to a different URL for the variation. We're able to edit and set goals for the original but the editor for Variation #1 is greyed out and we're unable to set goals. We've already included the scripts in the head.

 

How do we remove the grey out and set goals?

 

 

Screen Shot 2015-07-28 at 8.06.53 AM.png

siherron 07-28-15
 

Re: Editor greyed out for variations

@simonupnest - at this point I'm not sure you can add goals to your redirect variant via WYSIWYG (it's been a long time since I've run a redirect experiment). However, that shouldn't stop you setting up the goals via the "Create Goals" Icon (see the image below) on the setup screen: 

 

Screen_Shot_2014-06-24_at_1.02.59_PM[1].png

 

There's a section on this here in support: https://help.optimizely.com/hc/en-us/articles/200040675

 

Short synopsis:

 

  • Click the 'Create Goals' flag Icon at the top right-hand side of your open experiment (It's beside the big green "start experiment" button.
  • A lightbox will open. Give the goal a name and select the 'type' of goal (presumably yours is a click goal).
  • Then edit the "URL used for preview below" box and add the redirect URL. 
  • Allow that URL to load
  • Click on "Expand" and you should be able to highlight and apply your tracking as you would through the WYSIWYG.
  • In fairness, the support section is much clearer, but that should get you started Smiley Happy

Create a Goal

 

 

Does that help at all?

 

 

Simon Herron
Optimisation Consultant
Level 2
simonupnest 07-28-15
 

Re: Editor greyed out for variations

Thanks for the help! I think we have it working now!
NadiaYounus 11-11-16
 

Re: Editor greyed out for variations

It helped but I would like to use the WISYWIG rather than doing this for every expeiment. Is there a solution?