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Excluding internal employees from experiment results

AndrewS 04-23-14

Excluding internal employees from experiment results

[ Edited ]

I don't want our internal employees affecting my experiment results.  How do I exclude them from my experiments?

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Kathryn 04-23-14
 

Re: Excluding internal employees from experiment results

Hi Andrew,

I think what you're looking for is IP filtering. You can set this up at the project level, allowing internal employees to see the experiments you're running, but preventing them from being included in the results.

Detailed instructions be can found in this article: https://help.optimizely.com/hc/en-us/articles/200040595-IP-Filtering

You can use the following link to find out your public IP address: http://www.whatismyip.com/

Furthermore, since we use regular expressions to filter IP addresses, this link helps you generate a regex expression based on an IP range: http://www.analyticsmarket.com/freetools/ipregex

If you need to enter multiple regex, you can separate them with a pipeline (|).

I hope this helps!
Optimizely
MJBeisch 04-23-14
 

Re: Excluding internal employees from experiment results

You can also do IP filtering at the experiment level, but I think that it's currently only available to Platinum accounts. Experiment level IP targeting will completely exclude visitors from those IPs from being placed into the experiment at all. Useful for if you don't want internal traffic to see any variations; ie. customer support staff that processes orders through your site. This also has the added effect of excluding those IPs from the results (since they're not being placed into the experiment to begin with).

 

Experiment IP filtering is uder the "Add more conditions..." button at the bottom of the targeting configuration dialog. Swap the condition set over to "Negative Conditions" for exclusion. From there, use the "Match any of the IP address patterns" option. Matching conditions/schema are the same as mentioned by Kathryn above.

Matt Beischel - E-Commerce Optimization Specialist CohereOne

Level 2
AndrewS 04-23-14
 

Re: Excluding internal employees from experiment results

Thank you so much for your help @Kathryn & @MJBeisch. I will try this out today.
Level 2
spuiszis 04-23-14
 

Re: Excluding internal employees from experiment results

I emailed the support team about this same question and this was their response:

As for removing "x" from search results, you can definitely set a custom dimension to allow for segmentation of specific elements / values, as described in our KB. Since custom segmentation (now Dimensions) is only available to Platinum customers - you will most likely have to create a specific goal that checks for a custom event such that:

if ((loggedin == 1) {
window['optimizely'] = window['optimizely'] || [];
window['optimizely'].push(["trackEvent", "eventName"]);
});
OR, when audiences rolls out, you will be able to remove visitors from audiences with:

window['optimizely'].push(['removeFromAudience', audienceId]);
Level 2