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Goal Tracking Before a Test Page is visited

tabiorad 12-28-15
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Goal Tracking Before a Test Page is visited

Hello,

 

I was wondering if Optimizely tracked click goals before a test page is visited? For example, if I set up a test on a single page, but I set up a goal to track PDF downloads anywhere on the site, will the PDF downloads done before the test page is visited be tracked towards the PDF download goal?

 

Thanks

Level 2

AllisonR 12-29-15
 

Re: Goal Tracking Before a Test Page is visited

Hi there,

 

Due to the way Optimizely goals work, it is not possible to track downloads that occur before the visitor has been included in the experiment. The experiment id must be present in the visitor's optimizelyBuckets cookie at the time the conversion occurs otherwise it cannot be attributed to the experiment. A list of the required conversion parameters can be found in our article on offline conversions: https://help.optimizely.com/hc/en-us/articles/200040195-Tracking-offline-conversion-events-with-Opti...

 

You can, however, track downloads that occur after the visitor has been included in the experiment (even if they have left the experiment by the time of the download) by targeting the goal site wide. More information about goal targeting is here: https://help.optimizely.com/hc/en-us/articles/200039905-Click-goals#redirect

 

Hope this helps! 

 

Best,
Allison

Allison
Sr. Technical Support Engineer
Optimizely | EMEA
Optimizely