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Goals and Clicks

pinnacle 11-16-15

Goals and Clicks

I've setup Goals for button/link elements on my LP. It's been a few days and when I checked the Results, there are many Engagements Goals on both of my Variations LP, however only 1 clicks on my button element and 0 clicks on all other goals. Is there anyway to check or verify if the Goals are working correctly?

Level 2

AllisonR 11-17-15
 

Re: Goals and Clicks

Hi Pinnacle,

It's a best practice to QA your goals to make sure they are tracking what you expect. We have a great troubleshooting article that outlines how to do this here:

https://help.optimizely.com/hc/en-us/articles/200063579-Troubleshooting-Goals-don-t-track-correctly

Are you able to see the event firing in the network data when you click the button yourself?
Allison
Sr. Technical Support Engineer
Optimizely | EMEA
Optimizely