How does Optimizely deal with mobile web traffic?
We were analyzing a set of A/B tests and the following questions came up:
How does Optimizely detect whether a user is using a mobile device?
Can we differentiate between mobile and tablet traffic after the test has run?
Would be great if somebody has had this issue before.
Optimizely identifies a visitor's device by checking the browsers user agent. By using audience settings you can include or exclude particular devices (tablet and/or mobile) from your experiment.
Regarding your second question: A feature of enterprise plans is to enable the audience settings for segmentation on your results page. Currently, Starter plans can only segment non-mobile and mobile (including tablets).
Detailed information can be found on following articles:
I hope this helps to answer your question
EMEA | Amsterdam
I'm also looknig at this particular question with optimizely but I ned a bit more detailed information.
Any help offerred is greatly appreciated!