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How often does Optimizely send information about new visitors to my experiment?

maryellen 12-11-15
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How often does Optimizely send information about new visitors to my experiment?

How long does it take Optimizely to refresh the number of unique visitors to my experiment after one lands on the page?

Is it instant? or is there a delay?

sofiamoral 12-11-15
 

Re: How often does Optimizely send information about new visitors to my experiment?

I have the same question... waiting for the answer!
JDahlinANF 12-11-15
 

Re: How often does Optimizely send information about new visitors to my experiment?

When I start an experiment, I always test it.

I see myself in the experiment usually within 3 minutes.

Perhaps someone knows what the actual delay is, but it's at least "near" real time.

Re: How often does Optimizely send information about new visitors to my experiment?

[ Edited ]

Hi @maryellen and @sofiamoral,

 

We do not have a specific SLA on how quickly results will show on the Results Page, because many dynamic factors affect event processing across all our customers' experiments.  But as @nap0leon mentioned, you should expect near-real-time updates.  If at any time you are seeing delays of roughly 30 minutes or more, please do file a case with our Support team or post a new message here in Optiverse.

Harrison Krat
Solutions Architect | Optimizely, Inc.
harrison@optimizely.com
 
maryellen 12-11-15
 

Re: How often does Optimizely send information about new visitors to my experiment?

Right on. Thanks everyone!