I Could Do My Job Better If...
Hey there Community members, the Optimizely Education team is looking to help you do your jobs better, quicker, and more easily, so we want to know how we can help!
So for all of the Community members, what's one thing that would help you do your job better?
Is there anything you wish the Optimizely platform did better or differently? A new skill you'd like to develop to improve your experimentation? Share with us and we'll do our best to deliver!
The best solution is the simplest.
@RyanC that's a great challenge to solve! Unfortunately, if your visitors are anonymous, we won't have a way of serving them the same experiences across devices. However, if your visitors are logged in or otherwise identified, Optimizely Full Stack enables you to run experiments on your server that could serve experiences across all channels and devices. I'd definitely check it out if you haven't already!
@robertchan thanks for the suggestion! Our Education team is definitely working on it. You may have noticed similar guiders in Optimizely Classic by clicking the ? button in the bottom-left corner of the screen.
@carbonsam thanks for the suggestion! I definitely understand your pain, and I've passed it along to our product team for review. In the meantime, have you seen our cookie targeting QA method? It's one of the best QA methods to test how your experiment will run in production before you set it live.
Get the editor to load more reliably and/or find a way to increase visibility into what is going wrong with it. There seems to be 2-3 questions per week in the forums on "why won't my editor load" type issues.
(Kudos though on letting us just cancel the load so we can get to the Options drop-down and edit code without relying on the editor - that is a huge help)
Analytics and Testing Guru
If there's already a solution for this, I'd love to hear it, as this has been a challenge for my team. We've looked into conditional activation, but it doesn't seem to fit our needs in this particular instance.
@jason-gsell - I am referring to Classic Optimizely's editor.
Here is an idea I posted almost a year ago that would be used at least once a month by us:
Analytics and Testing Guru
Hi @Kristen_S thanks for the suggestion! I'll pass this along to our product team.
Typically I've seen customers address this issue by targeting users who have a specific cookie. For example, if someone has already logged to the site before, are they then cookied? If so, you could target users with the presence of that cookie to be excluded from the experiment.
@JasonDahlin you definitely win best Community Post Subject line
Thank you as well for your feedback! I'll definitely pass it along to our product managers.