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Issues With Editor Not Loading Pages

ryanlunka 01-09-15

Issues With Editor Not Loading Pages

I'm having a pretty ongoing issue where all of the sudden the Optimizely editor will not load the page for the test. I gives me the error message that indicates I need to add the Optimizely tag to the page. I know the tag is on the page, because 75% of the time the editor works.

 

The only workaround I've found is to clear my cookies. That seems to fix it.

 

Does anyone know what may be going on or have an easier workaround than that?

Re: Issues With Editor Not Loading Pages

I had this same issue two days ago. Yesterday I got a notofication saying it was fixed, and everything seemed to work fine.  Today I am getting the same issue again.

Re: Issues With Editor Not Loading Pages

Seems to be working again now for me.
ryanlunka 01-13-15
 

Re: Issues With Editor Not Loading Pages

This is still an issue for me, quite often. Is anyone from Optimizely going to respond? it's very frustrating.