Mobile Menu collapses when switching to Activation Mode
Hi there -
re: Optimizely Classic / Starter mode
I am following this explicitly, and one thing isn't working right:
I go to this page in Activation Mode / loading iPhone version of page:
I am trying to edit the mobile menu (currently Support / Shop Now). When I go there via Activation mode, and switch to Editor mode (either via Ctrl/I or top navigation), the mobile menu collapses and I just see the page. So i can't actually edit the mobile menu navigation items. (attached image is the menu I am trying to edit)
tried this in Mac/Chrome,Firefox and Safari.
thoughts? thanks so much! Hoping to upgrade the Optimizely Plan when we prove out a few changes on the Starter Plan.
I was able to reproduce the issue on my end. It seems like Activation Mode is not playing nice for this particular feature of the mobile webpage. What type of change are you looking to make?
More information on the < edit code > box can be found here: https://help.optimizely.com/Build_Campaigns_and_Experiments/The_Code_Editor_and_Variation_Code
Let me know if you have further questions.
Manager, Technical Support
Thanks much for the reply.
I'm looking to change the mobile menu, just as I changed the desktop-friendly top nav. Instead of SUPPORT | SHOP NOW, I'd start a/b testing that.
Thanks for the additional thoughts on editing the code. No I don't have a developer in mind, and while I guess it's an option (along with the associated expense), it gives me pause, considering that Optimizely was chosen for its WYSIWYG interface.