Rich-text Reply

Mobile Menu collapses when switching to Activation Mode

tyler93023 11-22-16

Mobile Menu collapses when switching to Activation Mode

Hi there -

 

re: Optimizely Classic / Starter mode

 

I am following this explicitly, and one thing isn't working right:

https://help.optimizely.com/Build_Campaigns_and_Experiments/The_Visual_Editor_in_Optimizely_Classic#...

 

I go to this page in Activation Mode / loading iPhone version of page:

https://www.thefirefly.com/firefly-portable-vaporizer.html/

 

I am trying to edit the mobile menu (currently Support / Shop Now).  When I go there via Activation mode, and switch to Editor mode (either via Ctrl/I or top navigation), the mobile menu collapses and I just see the page.  So i can't actually edit the mobile menu navigation items.  (attached image is the menu I am trying to edit)

 

tried this in Mac/Chrome,Firefox and Safari.

 

thoughts? thanks so much!   Hoping to upgrade the Optimizely Plan when we prove out a few changes on the Starter Plan.

 

tyler

 

 

 

"We're all just walking each other home." - Ram Dass
2016-11-21 at 10.42 PM.jpg
Brian_Abad 11-23-16
 

Re: Mobile Menu collapses when switching to Activation Mode

Hey Tyler,

I was able to reproduce the issue on my end. It seems like Activation Mode is not playing nice for this particular feature of the mobile webpage. What type of change are you looking to make?

As an alternative, do you have a developer available that is familiar with JavaScript or jQuery? If yes, the developer could create the front end code to render the desired changes and this code can be put directly into the < edit code > box of the variation. This way, when a user is bucketed into the variation within their mobile browser, this code will run and render the desired changes.

More information on the < edit code > box can be found here: https://help.optimizely.com/Build_Campaigns_and_Experiments/The_Code_Editor_and_Variation_Code

Let me know if you have further questions.
---
Brian Abad
Manager, Technical Support
Customer Success
Optimizely
tyler93023 11-24-16
 

Re: Mobile Menu collapses when switching to Activation Mode

Hey Brian -

Thanks much for the reply.

I'm looking to change the mobile menu, just as I changed the desktop-friendly top nav. Instead of SUPPORT | SHOP NOW, I'd start a/b testing that.

Thanks for the additional thoughts on editing the code. No I don't have a developer in mind, and while I guess it's an option (along with the associated expense), it gives me pause, considering that Optimizely was chosen for its WYSIWYG interface.

In gratitude,
Tyler

"We're all just walking each other home." - Ram Dass