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No visitors recorded

RobbertR 12-16-16

No visitors recorded

Hello,

 

On this page i've started an experiment. However the page get's visitors according to Google Analytics, there are no visitors recorded in Optimizely.

I've installed the snippet on the page, so it should be working.

 

Somebody knows how to fix this?

Level 1

JasonDahlin 12-19-16
 

Re: No visitors recorded

[ Edited ]

The URL you linked to does not match any of your experiments' URL targeting.

According to the optimizely data object...

4561966249: Aanbod link in formulier
simple match on http://www.munsterhuis-autoverhuur.nl/

5664090510: Landingspagina Auto huren
simple match on http://www.munsterhuis-autoverhuur.nl/aanbod/auto-huren/

6411202901: Knoppen voertuigoverzicht
simple match on http://www.munsterhuis-autoverhuur.nl/aanbod/auto-huren/

6434830314: Knop op voertuigpagina
simple match on http://www.munsterhuis-autoverhuur.nl/aanbod/nieuwe-renault-twingo/

7795150020: Model
simple match on http://www.munsterhuis-autoverhuur.nl/aanbod/nieuwe-renault-twingo/

 

Of these, only "7795150020: Model" is actually active and

http://www.munsterhuis-autoverhuur.nl/aanbod/nieuwe-renault-twingo/

does not match

http://www.steenbergen-schoenen.nl/27-damesschoenen

--Jason Dahlin
Analytics and Testing Guru Smiley Happy
Experimentation Hero
JasonDahlin 12-19-16
 

Re: No visitors recorded

Here is a super-helpful way to troubleshoot this on your own:

 

In your browser's developer console, run this command:

optimizely.push("log")

On the page you linked, you will see the following.  Notice how it tells you which experiment it is testing to see if it should run and tells you why each of them failed.

Optimizely / Condition / Testing experiment 4561966249 [time 10 +1]
Optimizely / Condition / Failed for experiment 4561966249 (paused) [time 10 +0]
Optimizely / Condition / Testing experiment 6434830314 [time 10 +0]
Optimizely / Condition / Failed for experiment 6434830314 (paused) [time 10 +0]
Optimizely / Condition / Testing experiment 7795150020 [time 10 +0]
Optimizely / Condition / Testing URLs for experiment 7795150020 [time 10 +0]
Optimizely / Condition / Failed to match any URL for experiment 7795150020 [time 10 +0]
Optimizely / Condition / Testing experiment 6411202901 [time 10 +0]
Optimizely / Condition / Failed for experiment 6411202901 (paused) [time 10 +0]
Optimizely / Condition / Testing experiment 5664090510 [time 10 +0]
Optimizely / Condition / Failed for experiment 5664090510 (paused) [time 10 +0]
--Jason Dahlin
Analytics and Testing Guru Smiley Happy
Experimentation Hero