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No visits in website

Dani 06-16-15

No visits in website

Hi, the first day of project visits were 55 and since then has not entered any visits over the experiment but data from the website indicates that if we had visits, it is because of this break in the visits?

 

Level 1

Amanda 06-16-15
 

Re: No visits in website

Hi Dani, can you please post the URL where you expect the experiment to be running? I have a suspicion that 1 of 2 things happened, but we'd need to see the page to confirm this.

#1 The Optimizely snippet was accidentally removed from the page
#2 The URL targeting settings on your experiment were changed so it is no longer running

Let us know if either of the above sounds like it could be possible.
Optimizely