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Not allowed to start new tests?

KatePPC 06-16-16

Not allowed to start new tests?

I canceled the enterprise subscription for my client and then promptly resubscribed them to the starter account so that we could resume a few small tests that they wanted to maintain. I was able to restart a few of the tests, but suddenly now every time I try to start a test I get this pop up

Level 1

AllisonR 06-17-16
 

Re: Not allowed to start new tests?

Hi there,

Can you please let me know the id of the account you're working on? I can take a look on my end to see what's going on.

Thanks!
Allison
Sr. Technical Support Engineer
Optimizely | EMEA
Optimizely