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Number of unique visitors show not the same in mobile and desktop clients

thomas_hanusek 11-26-14

Number of unique visitors show not the same in mobile and desktop clients

I log on to the mobile site and look at a running experiment. The unfiltered number of unique visitors is around 170K. Looking at the exact same thing in the desktop client, tells me the number of unique visitors is around 130K. Any idea why this is?

Joel_Balmer 11-26-14
 

Re: Number of unique visitors show not the same in mobile and desktop clients

Hi Thomas, that's a great question - this is actually an issue that we are aware of.

We are looking to address this with the mobile results pages, but you should be able to access your results page from the desktop for the most accurate results.

Thanks for highlighting this issue!