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Optimizely Web not working in safari

juansoto 12-12-16

Optimizely Web not working in safari

We have two experiments running successfully under Optimizely X Web in Chrome and Firefox. No problems.


For some reason, Optimizely isn't working in Safari. `window.optimizely` has something entirely different in Safari and thus our code and app breaks.


What's going on? I've attached screenshots to show the difference between Safari and Chrome.

Screen Shot 2016-12-12 at 3.08.13 PM.png
Screen Shot 2016-12-12 at 3.08.25 PM.png
Level 2

David_Orr 12-14-16

Re: Optimizely Web not working in safari


I visited your site's homepage with safari and was unable to reproduce the issue. Are you seeing the same objects when using a private window? Do you mind pasting the URL here or PM me the URL from your screenshot?

Senior Technical Support Engineer