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Optimizely can't load my page?

stevekarosik 12-01-16

Optimizely can't load my page?

Hi there, hoping someone can help me with this.

 

I'm getting the error message

"Sorry, but we were unable to load https://www.poolsupplies.com/cart"

 

https://www.poolsupplies.com/cart does indeed have the snippet installed. Any ideas?

CouchPsycho 12-01-16
 

Re: Optimizely can't load my page?

Hi,

it is a common issue with different solutions. Did you have a look at this article from the knowledge base:

https://help.optimizely.com/Troubleshoot_Problems/Troubleshooting%3A_Pages_not_loading_in_the_Editor

Kind Regards

Michael



"the essence of the creative act is to see the familiar as strange." (anonymous)