Rich-text Reply

Optimizely is not recognizing the script in my website (http://www.webjudaica.com.br/)...

dovb 12-15-15
Accepted Solution

Optimizely is not recognizing the script in my website (http://www.webjudaica.com.br/)...

Optimizely is not recognizing the script in my website (http://www.webjudaica.com.br/)... what should I do?

Level 1

robertchan 12-15-15
 

Re: Optimizely is not recognizing the script in my website (http://www.webjudaica.com.br/)...

Your snippet should be implemented after your meta tags (it's currently coming before in your head).

Currently, Optimizely is not defined on your site (please see the screenshot I attached):

http://imgur.com/QrNXcbQ
Robert Chan

Re: Optimizely is not recognizing the script in my website (http://www.webjudaica.com.br/)...

Hi @dovb,

 

Place the Optimizely snippet above your meta tags is actually OK, and I do see that the Optimizely object is defined on your page (try it in the console as "optimizely" with a lowercase o, not an uppercase O).

 

Could you be a bit more specific about the issue you're having?  Does your page not load in the Optimizely editor?

Harrison Krat
Solutions Architect | Optimizely, Inc.
harrison@optimizely.com
 
dovb 12-15-15
 

Re: Optimizely is not recognizing the script in my website (http://www.webjudaica.com.br/)...

I get an error message "Sorry, but we were unable to load http://www.webjudaica.com.br/" and it recommends that I add the snippet to my website.

 

 


Harrison_Krat wrote:

Hi @dovb,

 

Place the Optimizely snippet above your meta tags is actually OK, and I do see that the Optimizely object is defined on your page (try it in the console as "optimizely" with a lowercase o, not an uppercase O).

 

Could you be a bit more specific about the issue you're having?  Does your page not load in the Optimizely editor?



Harrison_Krat wrote:

Hi @dovb,

 

Place the Optimizely snippet above your meta tags is actually OK, and I do see that the Optimizely object is defined on your page (try it in the console as "optimizely" with a lowercase o, not an uppercase O).

 

Could you be a bit more specific about the issue you're having?  Does your page not load in the Optimizely editor?




Level 1

Re: Optimizely is not recognizing the script in my website (http://www.webjudaica.com.br/)...

Hi @dovb,

 

http://www.webjudaica.com.br/ perfoms a meta refresh to http://www.webjudaica.com.br/index.jsp.  Due to this, no one, even outside of Optimizely, can get to http://www.webjudaica.com.br/.  However, I just created a dummy experiment in your account and was able to successfully load http://www.webjudaica.com.br/index.jsp into the Visual Editor.  Use that URL when you create an experiment, or change the URL that is loaded by going to Options -> Editor Settings.

 

Does this work for you?

Harrison Krat
Solutions Architect | Optimizely, Inc.
harrison@optimizely.com