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Password Recovery/Reset

xman8905 04-16-15

Password Recovery/Reset

What are the steps for users to recover/reset passwords? Can Administrators also do that for them? I don’t' see that feature when signed in with Admin privileges. 

 

Thanks.

Level 1

Re: Password Recovery/Reset

Hi there,

The easiest way a user can recover his/her password is by clicking on the "Forgot Password" link from this page: https://www.optimizely.com/signin

Only the user can change their own password.

-Amy

Amy Herbertson
Customer Success