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Preview won't display changes

aevans 02-09-15

Preview won't display changes

Hi,

 

I'm attempting to preview experiment variations (multiple experiments) and each time I click the preview button from within an experiement's variation, it always loads the original page. Same goes if I hit the Preview button from the experiments page. Any idea why the preview won'ts how any changes?

 

Thanks!

Level 2

Brian_Abad 02-09-15
 

Re: Preview won't display changes

I would first check for whether the correct Optimizely snippet is installed on the page. The snippet will need to be installed for our Preview Mode to execute the associated code to render changes onto the webpage.

If this isn't the case, could you provide me the experiment name and perhaps I can take a look into it for you?

Thanks!
---
Brian Abad
Manager, Technical Support
Customer Success
Optimizely
aevans 02-10-15
 

Re: Preview won't display changes

Hi Brian, I believe we do have the correct code installed. This is happening for all of my experiements, but one you could take a look at is called AAD Store Placement (experiment_id=2447670114). Thanks for your help!

 

Allison

Level 2