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Problem with excluding mobile/tablet traffic

Eva 03-08-16

Problem with excluding mobile/tablet traffic

Hi,

 

Having some problems with an AB test. I set up this test (preview): https://www.oxxio.nl/energieproducten/?optimizely_x5207386107=1. And I selected audiences that only view on Desktop. But my changes are still also visible on mobile. I've never had this problem before and I don’t know how to exclude mobile and tablet visitors any other way. 

 

 Any advice would be welcome! 

Eva
Level 2

JDahlinANF 03-08-16
 

Re: Problem with excluding mobile/tablet traffic

[ Edited ]

Are you saying that you see the experiment run on your mobile device when you hit the page with the force parameter?  If so, that would be normal.  The "optimizely_xNNNNNNN" parameter _forces_ the experiment to run on the current page (ignoring custom audiences, URL targeting, etc.).

 

See here for more info on Force a specific variation to run