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Recovering deleted Goal

agnes 04-20-16

Recovering deleted Goal

Hi Optiverse, I accidentally deleted a goal and I've lost the data collected. Could you help to retrieve back the goal and the data? Thanks guys!

Level 1

MJBeisch 04-20-16
 

Re: Recovering deleted Goal

Did you remove the goal off the experiment, or delete the goal completely? If you removed it, then you should be able to just re-attach it to the experiment. If you actually deleted it then I think you're going to have to put in a support ticket to get it back. I believe the actual goal data is still there in the Optimizely database, but you just can't access it any more. You can try recreating the goal identically, but I'm not sure that will allow you to actually get back at the data.

Matt Beischel - E-Commerce Optimization Specialist CohereOne

Level 2