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Results not updating?

mDelgado 05-05-16

Results not updating?

I've setup an experiment and showing visits on the experiment homepage, however when I go and look at the result details the unique visitors show zero. This has happened for the last 30-45 minutes.

 

Is there an issue at the moment? I've ran experiments previously and its the first time I have this issue.

Level 2

Lyndsey 05-05-16
 

Re: Results not updating?

Hi Marco,

 

I've responded to your support ticket on this issue with a couple of questions, please respond back and we can take it from there.

Thanks,
Lyndsey
Technical Support Engineer
Optimizely
Optimizely