Rich-text Reply

Started using optimizely yesterday. Optimizely stats show only 1 visitor. What's wrong?

userbob 11-10-15

Started using optimizely yesterday. Optimizely stats show only 1 visitor. What's wrong?

I see the optimizely code in my page's <head>.   And I saw the test version displayed once when I loaded the page.   What could be wrong?

 

My site is https://userbob.com

Level 1

JDahlinANF 11-11-15
 

Re: Started using optimizely yesterday. Optimizely stats show only 1 visitor. What's wrong?

I visited the site and verified I am in the variation "Variation #1" of the experiment "userbob.com Experiment". Your stats should now say at least "2".

How many unique visitors does GoogleAnalytics show since you added the snippet?
robertchan 11-17-15
 

Re: Started using optimizely yesterday. Optimizely stats show only 1 visitor. What's wrong?

There are a few issues that could be causing this, and here are a few things you could check:

- Is there a high enough number of users on your site overall for you to have the number of traffic allocations you have? For example, if you have 100 visitors, and 15 variations, there will definitely be some issues with seeing visitors
- Are you targeting the correct URL? Check whether simple match or substring would work better for what you're doing
- If anything else, set a test cookie to see what your experiment looks like to your users:
https://help.optimizely.com/hc/en-us/articles/200293784-Set-a-test-cookie-Preview-your-experiment-as...
Robert Chan

Experimentation Hero
jpfotoz 11-23-15
 

Re: Started using optimizely yesterday. Optimizely stats show only 1 visitor. What's wrong?

There are no active experiments running, when I went to your page:
http://screencast.com/t/Y7dIygTsEcwn
Optimization Hero!
baconipsum.com - because everyone need
a little bacon in their text!
Level 6