Stopped Working - Strange Message
I haven't used Otimizely in the last 2 months, however i've just signed in to create a new experiment.
As you will see in the attached, i'm getting the following error when i enter my url:
Sorry, but we were unable to load http://mydomain.com
01 - My site is working fine
02 - I've checked my header code the and the optimizely snippet is there
I can't think of anythning else to check. Any suggestions would be greatly appreciated.
@joejob It looks like the editor URL has been changed to mydomain.com. Can you check the Editor Settings in the Options menu and change it to a URL from your site?
I tried to upgrade my account so that I would have support, but you have to contact sales... this is surely a massive barrier for you guys?
Anyway, can you please help us fix our account before we upgrade?