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Target URL leads to 404 error, but works on actual site (using Opencart)

narrowandy2 01-04-16

Target URL leads to 404 error, but works on actual site (using Opencart)

Hi there.

 

I'm trying to set up experiments for a couple products on an ecommerce website, but everytime I enter the URL for a specific product in the "URL Targetting" field, the page shows up as a 404 error. I've tried using exact & simple match and the 404 consistently appears. I double checked that the URL link actually works on the live site and it does.

 

Here are the links I'm trying to run tests on:

 

http://goneshopping.ca/product/brand/klean-kanteen/black-eclipse-40oz.html

&

http://goneshopping.ca/product/brand/bleu-for-t/women-s-socks/velvet-combed-cotton-kneehighs-black.h...

 

(FYI, when I plug in the home page to the "URL Targetting" field, the content on the page appears, so it's not a problem with the actual site).

 

We're using 'Opencart' and it seems to be adding .html automatically.

 

Do you have any suggestions or plugins that we can download to fix this error? 

robertchan 01-04-16
 

Re: Target URL leads to 404 error, but works on actual site (using Opencart)

I just checked within my account, and can verify the issue you specified. My guess is that if Opencart's doing something dynamically with the links, that might be causing the issue that's not preventing those links from loading properly in your experiments.

Robert Chan

Experimentation Hero
JDahlinANF 01-04-16
 

Re: Target URL leads to 404 error, but works on actual site (using Opencart)

[ Edited ]

Your website does not accept URL parameters.

 

This URL throws a 404 error:
http://goneshopping.ca/product/brand/klean-kanteen/black-eclipse-40oz.html?a=1

 

As such,m the URL the editor is trying to load also throws an error:
http://goneshopping.ca/product/brand/klean-kanteen/black-eclipse-40oz.html?optimizely_disable=true&o...

 

Check with your Admins to see if they installed a URL Rewriting / SEO / Clean URL extension (it goes by many names).