Rich-text Reply

Testing a java element on a page

AmyB 11-14-14

Testing a java element on a page

Hi everyone.

I have another question about clicks.

 

I have a java element on a page (it's a drop down menu of product features). Whlie the experiement was active there were no clicks on it (that registererd). So, one of two things was happening.

 

1. Click goals in Optimizely can't register java.

 

2. No one clicked on that element.

 

I'd like to rule out #1 to know what I am seeing.

Anyone know?

Thanks,

Amy

Level 2

Re: Testing a java element on a page

Hi @AmyB,

 

We'd love to dive more deeply into this question with you.  We think the best forum to examine your site and goal tracking setup in detail would be through a Support case.  If you haven't already done so, would you please create a case here?  Once we arrive at the solution, we can post it here.

Harrison Krat
Solutions Architect | Optimizely, Inc.
harrison@optimizely.com
 
AmyB 11-17-14
 

Re: Testing a java element on a page

Thanks, Harrison. Done!
Best,
Amy
Level 2