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The submit button on the new variation doesn't work

Boxgard 12-22-16

The submit button on the new variation doesn't work

Hi everyone,

 

We tried to A/B test the landing page of our website which is made in WordPress but the form functionality in the new variation doesn't work. Users are still able to put their name and description but after pressing the submit button we don'treceive an email. This means that we can't get requests from 50% of our users while we run the test. We have made small changes concerning the background image and few labels and we haven't touch the form at all.

 

Do you have any ideas what we are doing wrong and how to fix it?

Level 1

robertchan 12-23-16
 

Re: The submit button on the new variation doesn't work

Did you change any of the input fields? Since I'm unable to see the page you're talking about, the best first approach to take would be to add console logs into the variation of the non-functional variant to see where your code fails. I'd most importantly place a console log on the click event of the submit button to see what's happening there... if nothing's going off then you've got an issue with the click itself.
Robert Chan

Experimentation Hero