Rich-text Reply

Tracking Custom Goals via Segment.com

dave777 11-15-16

Tracking Custom Goals via Segment.com

Hello. We set goal for custom event Shipment Created we track via Segment https://cl.ly/2K2j1C0C390F/Image%202016-10-27%20at%2011.31.17%20dop..png.

 

Unfortunately we cannot see any results.  Integration is enabled https://cl.ly/3l0Y1P3r350y/Image%202016-10-27%20at%2011.33.21%20dop..png and event Shipment Created are sent.

 

It is for web https://zavezu.cz/.

Level 2

JasonDahlin 11-15-16
 

Re: Tracking Custom Goals via Segment.com

[ Edited ]

Is this the event "Shipment Created" event?

.btn-icon,#send-link,#download > div:eq(0) > div:eq(0) > div:eq(0) > div:eq(0) > a:eq(0),body > section:eq(8) > div:eq(0) > div:eq(0) > div:eq(0) > div:eq(0) > a:eq(0),body > section:eq(2) > div:eq(0) > div:eq(0) > div:eq(2) > div:eq(0) > div:eq(0) > div:eq(0) > ul:eq(0) > li:eq(0) > p:eq(0) > a:eq(2)


This CTA matches 4 differnt buttons on the homepage... so I'm guessign this is not it, but this is the goal that is associated with the only non-archived experiment in your snippet (7690272550).

--Jason Dahlin
Analytics and Testing Guru Smiley Happy
Experimentation Hero
JasonDahlin 11-15-16
 

Re: Tracking Custom Goals via Segment.com

OK... I found the goal expression for "Shipment Created", but the technical details of the setup are not contained in the snippet.  Can you share a screen shot of the setup for that goal? 

 

If there are not any conversions, it means that either no one has met the conditions or the goal is not set up the way you want it to be set up.  Have you received conversions of this goal in other experiments?

--Jason Dahlin
Analytics and Testing Guru Smiley Happy
Experimentation Hero
dave777 11-15-16
 

Re: Tracking Custom Goals via Segment.com

Hi. It is tracked on zavezu.cz/zasilka after clicking on button Zadat nezavaznou poptavku.
Level 2
dave777 11-15-16
 

Re: Tracking Custom Goals via Segment.com

This is the setup of the goal https://cl.ly/373R45291i1J.

 

What I am a little bit afraid of is this:

I cannot edit this https://zavezu.cz/mojezasilky/otevrene (accessible after login). I did all according to this help https://community.optimizely.com/t5/Using-Optimizely/Run-experiment-on-page-behind-a-login/m-p/106#M....

 

And maybe the event is tracked right on https://zavezu.cz/mojezasilky/otevrene. (not still on zavezu.cz/zasilka).

Level 2
dave777 11-25-16
 

Re: Tracking Custom Goals via Segment.com

We think problem is that Segment is loaded before Optimize.

The Optimizely snippet is right after header element in source code. However the services are then loaded „first come first go“. So Segment snippet is faster and loaded before Optimizely :/. What can we do? We cannot put there any delay because webiste would load for long time.

 

https://cl.ly/421t1Y00372C/Screen%20Recording%202016-11-25%20at%2006.23%20odp..gif

Level 2