Traffic allocation doesn't work
I'm running an experiement on http://kgieworld.sg/en/ I was trying to troubleshoot some issues I was having and wanted to pause the experiment until I resolved the issue. I went into Optimizely and first tried to change the traffic allocation so that 0% of the traffice went to the experiment. When I refresh my site, I still see the experiement running. If I pause the experiment, it works, but traffic allocation doesn't.
I try running a diagnostic report, and I'm told I need to implement my Optimizely snippet. This is odd since I can see that my experiment is actually running!!!
My experiment ID is 2784881377. The code for the snippet is
The ID for my Original variation is 2810270006 and the ID for variation (which I want to pause) is 2801570198
The snippet is not currently live on your homepage at http://kgieworld.sg/en/.
Your snippet is live on http://www.kgieworld.sg/en/.
- this snippet has one active experiment "2784881377"
- this experiment has one active variation "2810270006"
Sound like you need to talk with your DEV team to figure out why a subdomain is required to for the snippetot be included on your pages.