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Unable to continue experiments

ArtBandin 02-15-16

Unable to continue experiments

I see 11 Monthly Unique Visitors Tested in my billing information.

But I still get message "Your experiments have been paused because you exceeded your plan's visitor limit.".

 

How could I continue my experiments? 

DavidS 02-16-16
 

Re: Unable to continue experiments

Hi ArtBandin,

Thanks for reaching out!

I'm with the Optimizely tech support team. I'd like to take this private so I can take a look at your account. Can you pm me your project ID?

Best,
David
Optimizely
ArtBandin 02-16-16
 

Re: Unable to continue experiments

Davids, the issue was solved after few hours after my message.