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Unarchiving a project

SueAinsley 06-23-15

Unarchiving a project

I have accidentally archived a project, BUT I cannot unarchive it.

 

I am in the manage projects section, and the unarchive is greyed out - Ive tried to click on it several times but it will not reactivate the project 

 

Can anyone help?

 

Sue

Mario 06-23-15
 

Re: Unarchiving a project

Hi Sueainsley,

 

Thanks for reaching out to Optiverse and reporting the issue about unarchiving a project. Our engineering team is aware of this problem and is currently working on a solution. Unfortunately I'm not yet able to estimate when this fix will be rolled out.

 

Best,
Mario

Sr. Technical Support Engineer
EMEA | Amsterdam
Optimizely
Mario 07-06-15
 

Re: Unarchiving a project

Additional Information:

Please also check the allowed amount of active projects for your particular plan type. The limit for a starter account is 2 active projects at the same time. To unarchive a project please first archive an existing one. This can be done at https://app.optimizely.com/projects/manage.

Best,
Mario
Sr. Technical Support Engineer
EMEA | Amsterdam
Optimizely