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Updated page on Optimizely, but old page still online

lpena 08-30-16

Updated page on Optimizely, but old page still online

I made minor updates to a page in Optimizely, saved, it's running, everything looks fine from an Optimizely perspective. It still appears as the old page in a browser. Cache cleared, used other computers, etc. Not appearing correctly. What's the workaround here?

Level 1

JDahlinANF 08-31-16
 

Re: Updated page on Optimizely, but old page still online

Sounds like your changes are not affecting your page?

 

If you post a link to a page where this experiment is running, the ID of the experiment that you are having issues with, and a description of what change you are not seeing (or the line of code that is not affecting the page), someone can help figure out what is going on.

 

From my experience, the most common issues are:

1- URL Targeting failure

2- Audience Targeting failure

3- Race conditions (altering content that doesn't exist on the page yet)

4- jQuery scope faliure (using a jQuery method that exists in your site's version of jQuery but not the version of jQuery that your Optimizely snippet uses).