Website jams when test is started, loads when paused?
As the title says. Tried out optimizely today after using vwo for a long time. Cant give out the url in public since its a clients.
Installed the plugin on wp website, activated and added the api. Test set up, everything seemed to work. Some conversions tracked. Then I noticed the website didnt load, couldnt be reached. Tried both Safari and Chrome.
Decided to pause the test and voila, the website started working again straight away.
Any idea if this is a normal problem that can be fixed? Really liked the UI of optimizely and it feels like it has a bit more horse power when one gets used to it.
Looking forward to hearing back from you so we can get this sorted out. We want you to hit the ground running successfully with Optimizely.
I actually opened a support ticket for you so we can look into this unique situation. If it's a solution that may be relevant to all, I will post the response here. Otherwise, I may move this conversation to the archive board. Thanks again for posting this here and I'm so sorry for the frustration caused.