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What happens if I use less visitors than my limit number?

jacobbirch 01-20-15

What happens if I use less visitors than my limit number?

Hi there,

 

What happens if in a month I use less than my visitor limit?

 

I'm currently on a gold package, so 200,000 visitors a month.  If, for example, I only use 150,000 visitors then do my 50,000 unused visitors carry over to the following month?

 

Also, is there any way of viewing historical visitor usage by month within the account settings? It would be a great feature to have in order to track usage and refine the visitor pot accordingly.

 

Thanks

 

Neil

Amanda 01-20-15
 

Re: What happens if I use less visitors than my limit number?

Your visitors do not carry over into the next month. The visitor allotment will re-set again at the beginning of your next billing period and you'll have 200,000 again.

Unfortunately there is no way to view your historical usage by month from account settings, although you could open a support ticket to ask for this information. You could also add this idea to our Product Ideas board here: https://community.optimizely.com/t5/Product-Ideas/idb-p/product-ideas

Let me know if you have any additional questions.
Optimizely