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if user clear cookies ,how to keep consistency experience

estelle_qiu 12-15-16
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if user clear cookies ,how to keep consistency experience

Our test platform is mobile web and mobile app. I find Optimizely variation allocate through cookies and there are two quesitons .

  1. If user login in on web app and be seen as test audience, Optimizely will set cookie in the web .Then users download our app, but in app there not set cookies,  even if we set cookies for them, but how to control variation version ? I try to set optimizelyBuckets ,but it can' t .
  2. The second question is that if user clear cookies ,how to keep consistency experience?
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RyanC 12-15-16
 

Re: if user clear cookies ,how to keep consistency experience

This is a hard one, because there is no way Optimizely can identify the same user if the switch between browsers/devices or clear cookies. HOWEVER with some coding and connect the Optimizely "Upload List" feature with an Audience you can overcome this.

Ryan
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The best solution is the simplest.

https://www.linkedin.com/in/ryan-camilleri
http://midnightknights.com
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