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redirect reporting

RKB3000 02-10-16

redirect reporting

I have created a simple redirect test and it appears to be set up correctly. I am seeing both the original and the variation live when I do various searches. The issue is that the Optimizely dashboard is only registering the overall traffic, but not any of the goals that have been set, they are  showing as zeroes even though I know there is activity. Anyone else have this issue or know a fix.

Level 1

JDahlinANF 02-10-16
 

Re: redirect reporting

The most common goals errors are:
1- not set up correctly
2- Optimizely not on the page where the goal happens.
RKB3000 02-10-16
 

Re: redirect reporting

Thanks, not either of those issues, I will see if I can get my Opt team to trouble shoot it.
Level 1
JDahlinANF 02-10-16
 

Re: redirect reporting

@RKB3000 - If you post a link to your site, those of us in the community can verify that optimizely is indeed loading on the page, that the experiment is running, etc.  We can even verify that the goals are defined but we cannot see the selectors they are bound to (you would have to share a screen shot of the goal setup).